Welcome GuestCompass user. 

Whether you are new to our platform, or need help with a specific topic, to help you along we have made videos explaining the most common questions and tasks in our system.


Please click to watch the videos.


I - General:

  1. Quick intro - 51 sec.
  2. Add a user (colleague) to the GC CMS - 1 min. 30 sec.


II - Mobile key for hotels:

  1. Add a guest and send out the mobile key - 1 min. 04 sec.
  2. Resend mobile key - 49 sec.
  3. Guests and doors - 55 sec.
  4. Company settings - 43 sec.


III - Content/layout:

  1. Add and edit a page - 5 min. 02 sec.
  2. Edit text and image in a list button - 1 min. 15 sec.
  3. App logo and colors settings - 1 min. 12 sec.
  4. Language settings and translations - 1 min. 34 sec.
    Feedback module
  5. Feedback module introduction - 43 sec.
  6. Setting up feedback module - 2 min. 34 sec.
  7. Feedback module mail settings - 1 min. 45 sec.
    Forms
  8. Create a form - 1 min. 28 sec.
  9. Form mail settings - 1 min. 05 sec.


IV - iLoq users:

  1. Create access for a user - 40 sec.
  2. Reading scan stats - 
  3. Create a key fob for a user - 28 sec.


V: - Student housing:

  1. Quick intro - 1 min. 29 sec.
  2. Sending push messages- 49 sec.
    Mobile digital keys
  3. Create access for a tenant - 40 sec.
  4. Reading scan stats - 24 sec.
  5. Create a key fob for a tenant - 28 sec.



If you need more help, please submit your question to support@guestcompass.nl or open a New Support Ticket at the top of this page. 

We will help you as soon as possible.


Enjoy the system!